SHOPPING DETAILS
How can I track my order?
To track your package using the tracking number provided by Aupost, please follow these steps:
- Go to the Aupost website https://auspost.com.au/mypost/track/#/search
- Enter your tracking number in the "Enter tracking number" field and click the "Track" button.
- You will be directed to a page with the current status of your package and its tracking history.
- You can also sign up for email or SMS notifications to receive updates on your package's status.
Australia Post's standard postage service typically takes 1-5 working days for delivery, depending on the destination and the volume of mail being handled by Australia Post. However, delivery times may vary due to factors such as public holidays, weekends, and the availability of transportation.
To ensure that your package arrives on time, it is recommended that you allow for extra time in case of unforeseen delays. You can also track your package using the tracking number provided by Australia Post to stay updated on its delivery status.
If you have any specific concerns or questions about the delivery of your package, I suggest contacting Australia Post directly for further assistance.
How much does shipping cost?
Offering free standard shipping is a great way to attract customers, as it can make your products more affordable and increase customer satisfaction. However, some customers may prefer express shipping for urgent orders, and it's great that you're open to accommodating their needs.
Express shipping generally offers faster delivery times than standard shipping, usually within 1-3 business days depending on the destination. It may be a good idea to provide customers with the option to choose express shipping at checkout, with the additional cost of express shipping passed on to the customer.
It's important to ensure that you communicate your shipping options clearly to customers, so they can make an informed decision when purchasing. You may also want to consider providing tracking information for all orders, so customers can monitor the status of their package and feel confident about their purchase.
How long will delivery take?
Australia Post's standard postage service typically takes 1-5 working days for delivery, depending on the destination and the volume of mail being handled by Australia Post. However, delivery times may vary due to factors such as public holidays, weekends, and the availability of transportation.
To ensure that your package arrives on time, it is recommended that you allow for extra time in case of unforeseen delays. You can also track your package using the tracking number provided by Australia Post to stay updated on its delivery status.
What payment do you accept?
We are currently accept direct bank transfer or T/T transfer. And please allow 1-2 business days for payment go through.
Do I receive an invoice for my order?
Yes, you do. An invoice will be sent to you once you sucessfully place an order.
Can I change or cancel my order?
Unfortunately, we are not accept cancel or change mind once the order has been placed. If you need any updates on your order, please feel free to contact us.
Why the order shows on-hold after I have completed my transaction?
Due to transaction may transfer from different banks, there can have some delay on payment go through. Please kindly send us the screenshot of the transaction once you completed the transaction.
Where are you based?
IGET Bulk Buy are sending your parcel from Sydney.
What should I do if I receive a damaged or wrong product?
Please kindly send us the description and video regarding to issues of product to our email(info@igetbulkbuy.com). Our customer service team will follow up your case.